Privacy Policy

1. Who we are

Noticca ("we", "us") operates the Noticca email queue service. Our data is hosted in the European Union (Frankfurt region).

2. What we collect

• Account information: name, email address, password (hashed).
• Email content: subject, body, and attachments of emails you forward to the Service.
• Usage data: how you interact with the application (page views, actions).
• Billing data: managed by Stripe; we do not store card numbers.

3. How we use your data

• To classify, extract, and draft replies for emails you send to the Service.
• To manage your account and subscription.
• To improve the reliability and performance of the Service.

We do not sell your data. We do not use your email content to train AI models.

4. Data retention

Free plan items are hard-deleted after 30 days. Paid plan data is retained for as long as your account is active. You can request deletion at any time by contacting us.

5. Cookies

One cookie is always active because the Service cannot work without it: a session cookie that keeps you signed in. It requires no permission and cannot be declined.

With your permission, we also set one analytics cookie (PostHog, EU-hosted) to see which pages get used, so we can improve the product. It only loads after you accept the cookie banner, records page views only, and is never used for advertising or to track you across other sites. Change your choice anytime from the "Cookie settings" link in the footer.

6. Your rights (GDPR)

You have the right to access, correct, export, or delete your personal data. To exercise these rights, email us at privacy@noticca.com.

7. Third-party services

• Supabase — database and auth (EU region)
• Postmark — inbound email processing
• Anthropic — AI classification and draft generation
• Stripe — payment processing
• Vercel — hosting (EU region)
• PostHog — analytics (EU region), only if you accept the cookie banner

8. Contact

Privacy questions? Email privacy@noticca.com.